Download the return goods form (PDF) and complete it. State the items you wish to return and the reason for doing so. Please send the form by fax +49.5130.6072.32 or by e-mail to firstname.lastname@example.org. Please include a copy of this form in the actual shipment, thereby speeding up the entire process of placing returned goods.
Collection will be made subsequently by DPD parcel service or the relevant shipping company in your area. Processing returned goods may take up to a couple of days.
Thank you for your cooperation.
In case of further questions, feel free to contact us at +49.5130.6072.0Download warranty claims form